X is built on a decade of process-mining science and runs as a team of agentic specialists. They connect to your enterprise data, find waste, ship fixes, and prove ROI continuously — and you can hire more agents, designed for your processes, whenever you need them.
Before any agent can improve a process, it has to see the process — exactly as it runs, not as a flow chart on the wall. X's engine ingests transactional events from your line-of-business systems, reconstructs the true end-to-end flow, and measures conformance, variants and rework continuously.
This is the substrate. Every agent — ours or yours — queries the same event log, which means they reason from the same ground truth instead of opinions.
Four agentic specialists, each with a clear job in the lean improvement cycle. They work together the way a real continuous-improvement office does — only they never sleep, never lose context, and never need a slide deck to explain their findings. Hire them as-is, or extend them with agents you design yourself.
Connects to your ERP, CRM, ITSM and IoT logs. Reconstructs the real process — variants, loops, and the routes nobody documented.
Turns variants into euros. Sizes every bottleneck by lost margin, SLA penalty and working-capital drag — so you know what to fix first.
Designs countermeasures rooted in Lean & Six Sigma. Writes the A3, picks the owners, sets the leading indicators — all reviewable before anything ships.
Pushes the change. Files the ticket, updates the workflow rule, nudges the owner. Closes the loop and proves the impact in the same dashboard.
The four core specialists handle the lean improvement cycle. But every operation has its own jobs that need doing — a Maverick Spend Watcher, a Claims Triage Auditor, a Bottleneck Sentinel for Line 7. X is the workspace where you design those agents, connect them to your line-of-business sources, and put them on the roster.
Think of X as an HR system for an agentic workforce. You set the job description, pick the data the agent can see, define when it should escalate to a human — and the process-mining engine gives every agent the same trustworthy view of how work actually flows.
Each one is a few hundred words of prompt, the right LoB sources, and the boundaries of what it can act on without a human.
Every fix X proposes carries a price tag — and every fix X ships is measured against that price tag in the same event stream it found the problem in.
When a process drifts back, the team detects it within hours, re-opens the countermeasure, and patches itself. ROI compounds instead of decaying.
From a procurement desk in Oslo to a claims floor in Helsinki, the team adapts to your data and your terminology. Below are representative outcomes from improvement-as-a-service deployments.
Improvement-as-a-Service replaces the consulting engagement with a working team that ships from week one.
We plug into your transactional systems. The Scout reconstructs the real process from your event data — not from interviews. You get a baseline within days.
The Analyst sizes every variant in money. The Architect drafts countermeasures with owners and target metrics. You approve the ones that pay back.
The Doer ships. The team measures impact in the same event log it discovered the problem in. If the process drifts back, the loop re-opens automatically.
“Namuda gives us the helicopter view no other system managed to offer — and the team behind it does the work we used to outsource to consultants.”
Start with the four core specialists. Add the agents your operation needs. All grounded in the same process-mining engine, all paid for in proven impact.
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